Privacy

Protecting your Personal Privacy

 

We are committed to protecting your right to privacy. We appreciate the sensitivity of the personal information that you disclose when you visit, or register on, our websites.

This policy will help you understand why we collect your personal information, how it is used and what your rights are. It will enable you to make an informed decision as to whether you give us your personal information via our websites.

Where you are asked to provide personal information on our websites, you will be prompted to read our Data Protection Notice, which is included here, and confirm that you have done so. You will also be required to confirm your consent to the use of your information in accordance with our Data Protection Notice.

 

Data Protection Notice: How we Use Information About You

 

We feel it is important for you and all our customers to understand how we store and process personal information about them.

As a Data Controller, Advent Solutions Management Ltd will store and process information about you in accordance with the Data Protection Act 1998 (DPA).

We and other companies within Advent Solutions Management Ltd and our agents will use information to provide our service, for assessment and analysis, for underwriting and claims handling, to improve our service and to protect our interests.

We will ensure information about you is kept confidential.

However, we may give information about you and how you use our products to the following:

Fraud prevention agencies and other agencies who may record, use and give out information to other insurers.

People who provide a service to us or act as agents on the understanding that they will keep any information about you confidential.

Legal and regulatory bodies if we have a duty to do so or if the person requesting the information has, in our opinion, a legitimate interest in the disclosure.

Anyone to whom we may transfer our rights and duties under this agreement.

In order to assess the terms of the contract of insurance, including any specific personal medical exclusions or process claims we may collect data, including medical information that the DPA defines as being sensitive.

Medical information will be kept confidential at all times and only disclosed to those involved in providing the patient’s treatment and care, including doctors, dentists and their agents.

Only in very exceptional cases we will disclose medical information to other third parties or family members, without the patient’s explicit consent.

If you have an appointed agent or intermediary, we may disclose personal information that they need to deal with your cover. However, details of medical information will not be disclosed to the intermediary without the specific written consent of the patient.

Please ensure that you advise us of any changes in your personal information so that we can keep our records up to date.

You have a right to see the personal information which is held by Advent Solutions Management Ltd . There will be a charge, currently £10,  for this.

For more details please write to:

Passport2Health

Advent Solutions Management Ltd

75-77 Cornhill

London

EC3V 3QQ.

© Passport2Health 2014. All rights reserved.

Passport2Health is the trading name of Passage2Health Limited. Passage2Health Limited is an appointed representative of Advent Solutions Management Limited, which is authorised and regulated by the Financial Conduct Authority. Advent Solutions Management Limited is an approved Lloyd’s coverholder and distributes and services the Passport2Health products and issues documentation. All products are underwritten by Sirius Lloyd’s Syndicate 1945, which is managed by Asta Managing Agency Limited. Asta Managing Agency Limited is a managing agent at Lloyd’s and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.